Our Approach
Hayes has developed the most comprehensive forest services offering available from any single supplier in British Columbia. 
   In 1989, we began to broaden our services offering so that our customers could enjoy “one-stop” service. Starting as a provider of conventional, ground based logging services (“Stump to Dump” contractor), we have expanded our services to now include helicopter logging, forestry and engineering and all other phases of timber management (“Tree to Mill” contractor).

Applying Sophistication to a Traditional Industry
   The logging industry has remained extremely traditional and has been slow to change and evolve. As a strategic goal initiated in 1989, Hayes was determined to apply a higher degree of sophistication to its business. 
   Our customers and partners now enjoy the benefits of our broad services offering, advanced management systems and smart use of technology. Our employees gain invaluable education and pride from our position as a sophisticated operator. 
   Some of our innovations include:

Processes and Systems
We have developed processes and systems that address each of the primary operating functions of the industry. Find out more about our Systems.

Integration of Forestry and Engineering
We are the first logging services provider to also perform comprehensive forestry and engineering services.

Building Long Lasting Partnerships 
Strong and enduring partnerships are a cornerstone of our success. We strive to build relationships based on mutual trust and respect and on fair, honest dealings. 
   With over 40 years of experience in all aspects of forest management, together with our significant infrastructure, Hayes is a very attractive joint venture partner. We strive to create mutually advantageous opportunities for all of our partners, suppliers and customers.

Upholding Uncompromising Standards
Our operating practices focus on achieving a high level of productivity, effective cost control, workplace safety and appropriate personal conduct. Our culture of accountability is supported by our customized management information systems that provide specific, tailored information for our field supervisors and workers.
   Our process of communicating Standard Operating Procedures (SOP) on every job, to every employee, empowers our people to carry out the task before them based on a thorough understanding of what the customer expects and within the constraints of regulation. Our management information systems enable and empower each employee to act and react based on the specific knowledge of each job.

Anticipating and Adapting to Industry Change
We have developed a culture that can respond rapidly to changing customer demands. Our ability to quickly react is based on anticipating trends and using our own experience with one customer or job to quickly address changes in other projects. 
   While no two customers focus on exactly the same issue at the same time, there are trends that can often be anticipated. In this way, we can prepare for quick changes.