Our Systems
Hayes has developed proprietary processes and systems that address each of the primary operating functions of the industry. 

   The Company began with the development of some of the very first comprehensive log costing and productivity tracking software in the industry. We have now developed and implemented:

• Industry specific purchasing and payroll software
• Equipment tracking and preventative
  maintenance systems
• A satellite-linked, real-time helicopter 
  logging productivity suite 
• Full logging phase cost analysis
• Billing and subcontractor payment software 

   We have also developed customized database query software that provides us with virtually unlimited data interrogation. The existing databases have become a vital proprietary tool, giving us a significant competitive advantage in the industry. 

   Our systems enable us to:

• Give timely feedback to our employees 
  and customers
• Update our contract rate estimating models to
  produce consistently accurate job quotes and
  negotiation support
• Insist on fact-based decision making in all areas
  of the business
• Provide customers with sophisticated billing and
  analytical review

   
   Specific Examples

• Based on payroll data collected on machine
  operating hours, our systems generate
  preventative maintenance work orders for
  equipment servicing and repairs. In turn, based
  on these work orders, the purchase order
  system buys parts for the services required.
• Every logging block is individually costed. When
  quoting a new job, a specific, similar block from
  our history can be used to estimate the new job.
• A customer who is having trouble with trucking
  productivity from his own crews has introduced
  our trucking services to use as a benchmark. Our
  systems provide detailed reports in almost any
  format he requests to help him quantify 
  the benchmark.
• The Equipment and Maintenance Manager
   wants to update  the engine and transmission
   in a certain style of logging truck. Our system
   provides historical data that allows him to
   precisely compare the actual results over the
   previous nine years to the new specification
   before he proposes the capital expenditure.
   The equipment system also allows him to
   carefully track and monitor a trial unit and
   accurately compare the result to the 
   historical results.